Shipping Policy

Last Updated: July 4, 2026

Thank you for shopping with Pawsome Care. This Shipping Policy explains how we process and deliver orders.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you by email.

Shipping Times

Estimated delivery times:

• United States: 7–15 business days

• Canada: 7–20 business days

• United Kingdom: 7–15 business days

• Australia: 7–20 business days

• Europe: 7–20 business days

• Rest of the World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout before payment is completed.

Any free shipping promotions will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has not yet been shipped, please contact us immediately at gustovic.axel@gmail.com.

We cannot guarantee address changes after an order has been processed.

Lost, Stolen, or Delayed Packages

Pawsome Care is not responsible for packages lost, stolen, delayed, or damaged after they have been handed over to the shipping carrier.

If you experience an issue with delivery, please contact the carrier directly. We will do our best to assist when possible.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Pawsome Care

Email: gustovic.axel@gmail.com